Each product that you bought is under the guarantee of the manufacturer.
You can return the product as you received without opening / destroying the packaging of the product, without using the product that you have received,within seven (7) days from the date of delivery. Please return the product with a petition or return form including your product invoice and order number.
Open and check the packages that you think are damaged during shipment in front of the authorized company. If there is any damage to the product, do not take delivery of the product as the statement taken down by the cargo company. Please note that you agree that the cargo company has fulfilled its duty after the delivery of the product.
Unpacked, used, destroyed products are not accepted as return.
The customer is liable to return the product in the condition as it was delivered to him and to compensate the loss in the commercial value of the goods due to usage.
In case the customer returns the product or renege on shopping, the product price will be refunded within ten (10) days from the time the product reaches us.
The product return fee is transferred to your credit card by your bank within 2-6 weeks. During this period, our company does not have any savings.
In case of any opening, deterioration, breakage, destruction, tearing, usage and other situations in the product and its packaging are detected and if the product cannot be returned as delivered to the customer, the product and the price will not be refunded.
For malfunctions that may occur after the product delivered to the the customer, the authorized service of the manufacturer must be consulted.
In case the above conditions are met, the shipment fee of the goods will be paid by the customer.
Money order refunds will be made within 3 business days, Credit Card refunds will be made within 3 business days. Your bank may not reflect the refund on your credit card account on the same day. In this situation you need to call the credit-card services of your bank. After the “Canceled” warning about your order has been showed, the whole price will be refunded to your credit card or bank which you made the transfer.. Refunds of the sales in installments are reflected by your bank to your credit card as account in credit each month.